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FREE SHIPPING ON ORDERS OVER $100*
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  • FREE SHIPPING ON ORDERS OVER $100*
    FREQUENTLY ASKED QUESTIONS

    To place an order at jtsurf.com.au you simply select an item, choose your colour and preferred size and select ‘Add To Cart’.

    In the top right hand corner their will always be a cart icon with all items you’ve added displayed when you hover over the symbol. Click on the icon if you want more details. On the ‘Cart Page‘ you can change quantities of items and remove them. You can also see the shipping options and the ‘Checkout‘ button which will take you to the next steps to finalise your order.

    Select the cart icon on the top menu, this will take you to our cart page. Alternatively CLICK HERE

    On the ‘Cart Page‘ you’ll see a quick view of your items and also a ‘Checkout’ button. Select this and it will take you to the final steps to complete your order. Alternatively CLICK HERE

    You can view your order history on your account page. This can be found in the bottom Customer Care menu on our website. If you don’t see the order you’ve just place please contact us at customerservice@jtsurf.com.au. If you can’t find your account page CLICK HERE

    Yes you can! Once you login to your account head to the ‘Account Details‘ tab. From here you an edit and add information to your account.
    CLICK HERE to go to your account.

    When you login to your account click the ‘Addresses‘ tab you can edit or add a Billing or Shipping address.

    Usually the next business day after you place your order!

    If you need anymore information contact us at customerservice@jtsurf.com.au or head to our ‘Contact Us‘ page.